2019 Jeep Cherokee Trailhawk
1C4PJMBX2KD360704
Vehicle history report for the 2019 Jeep Cherokee Trailhawk (VIN 1C4PJMBX2KD360704). Sport utility vehicle (suv)/multi-purpose vehicle (mpv), 3.2L 6-cyl 271 hp, gasoline. 11 open safety recalls. Unlock full title, salvage, lien & accident history.
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Vehicle identity & specifications
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What a full report checks for VIN 1C4PJMBX2KD360704
A full report searches national title databases (NMVTIS) and licensed history providers for this VIN and shows whatever records are on file — not every vehicle has every record type. The decode, safety recalls and owner complaints above are always free.
Safety recalls 11
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
NHTSA Campaign #18V917000 · 20/12/2018POWER TRAIN:AUTOMATIC TRANSMISSION
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
NHTSA Campaign #18V492000 · 26/07/2018POWER TRAIN:AUTOMATIC TRANSMISSION
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
NHTSA Campaign #18V739000 · 19/10/2018AIR BAGS
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
NHTSA Campaign #19V449000 · 13/06/2019STEERING:RACK AND PINION:RACK
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
NHTSA Campaign #19V637000 · 29/08/2019ENGINE AND ENGINE COOLING:ENGINE
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
NHTSA Campaign #18V344000 · 25/05/2018SEATS
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
NHTSA Campaign #19V248000 · 28/03/2019ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module…
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
NHTSA Campaign #18V524000 · 09/08/2018SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
NHTSA Campaign #18V523000 · 09/08/2018POWER TRAIN
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
NHTSA Campaign #25V011000 · 29/04/2025POWER TRAIN
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Remedy: The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this
NHTSA Campaign #26V290000 · 07/05/2026We'll email you the moment a new safety recall is issued — no spam, unsubscribe any time.
Common problems & what to inspect
Based on 1,564 owner complaints filed with NHTSA for the 2019 Jeep Cherokee, here are the most-reported problem areas — and exactly what to check before you buy.
🔍 Drive through every gear: watch for slipping, hard or delayed shifts, and shudder. Check for transmission/driveline leaks and noises.
🔍 Listen for knocks or ticking, check for leaks and blue/white exhaust smoke, and make sure it doesn't overheat. No check-engine light should be on.
🔍 Test every electrical feature: windows, locks, infotainment, charging and all lights. Watch for flickering, dead accessories or warning lights.
🔍 Have a trusted mechanic inspect this system as part of a pre-purchase inspection.
🔍 Inspect for rust, fresh undercoating, mismatched paint, uneven panel gaps and any sign of prior collision or frame repair.
🔍 Steering should be tight and centered — no play, clunks or wandering. Test at low and highway speed; listen for power-steering whine.
Pre-purchase checklist
- Match the VIN on the dash, door jamb and title — they must be identical.
- Cold-start the engine; listen for knocks and check for blue or white exhaust smoke.
- Test-drive through all gears at low and highway speed — no slipping, shudder or pulling.
- Confirm every warning light clears at startup (none should stay on).
- Check fluids — oil, coolant, transmission — for level, color and leaks.
- Look underneath for rust, fresh undercoating or signs of collision repair.
- Always get an independent pre-purchase inspection from a trusted mechanic.
Owner complaints 1564
Complaints filed with NHTSA by owners of the 2019 Jeep Cherokee.
ENGINE
While driving the 2019 Jeep Cherokee 2.0L turbo lost power and stalled. Had it towed to mechanic and was advised cylinders 1&2 had low compression and needs new motor.
NHTSA ODI #11743957POWER TRAIN,ELECTRICAL SYSTEM,LANE DEPARTURE
Cherokee. Purchased XXX from RightDrive Muncie / AGWB Investors LLC, [XXX]. I am filing this complaint to document: (1) the sale of this vehicle with multiple pre-existing electrical defects and open safety recalls not disclosed at sale; and (2) a pre-existing mechanical defect preventing routine engine maintenance. DIAGNOSTIC EVIDENCE — OBD REPORT #108 (XX…
NHTSA ODI #11744014POWER TRAIN
1.First PTU Recall Repair (February 27 – March 3, 2026) Jeep to dealership for Recall 01C PTU replacement. I reported no drivability concerns, brake noises, vibrations, or drivetrain issues. The repair order contains no documentation of any problems with the driveshaft, CV axle, brakes, or related drivetrain components. 2.PTU Failure and Second PTU Replaceme…
NHTSA ODI #11744043POWER TRAIN
My 2019 Jeep Cherokee Limited has a diagnosed failure of the two speed Power Transfer Unit (PTU), which is the exact subject of active NHTSA Campaign 26V290000/Jeep Recall 40D. Ed Martin Jeep in Anderson, Indiana provided me with written diagnostics confirming the failure. However, they stated “the part is on back order for 4-6 months” and even explicitly to…
NHTSA ODI #11742462POWER TRAIN
My vehicle has 81000 miles and the PTU/transmission went out. After doing some research about this issue I discovered that it is a very common problem with jeeps from 2014 to 2024. To get it repaired is $3,000. Seems like Jeep was installing bad transmissions. They should recall these and cover the coast for repair.
NHTSA ODI #11742480POWER TRAIN
Delayed response to gas pedal, stalling, delayed shifting. Stalling when suppose to accelerate. No response from transmission for a few seconds when accelerating.
NHTSA ODI #11742100POWER TRAIN
Vehicle began shaking and stuttering while driving. "4WD System Unavailable Service Required" Message appeared. Local mechanic stated there is an issue with the PTU. Checked the VIN and no recall has been issued for this vehicle but a recall was recently announced for Jeep Cherokees 2019-2023
NHTSA ODI #11741804POWER TRAIN
The car will randomly display that the start/stop function is disabled. It will also just randomly stall out for no reason. Sometimes multiple times in a row. Restarting the car may cause it to stop. Have had it looked at many time and because the start/stop error may not be happening at the time or the engine will not stall all of the shops have stated ther…
NHTSA ODI #11741216+ 1556 more complaints on record.
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