2012 Ford Explorer Base
1FMHK7B87CGA71521
Vehicle history report for the 2012 Ford Explorer Base (VIN 1FMHK7B87CGA71521). Black, sport utility vehicle [suv]/multipurpose vehicle [mpv], 3.5L 6-cyl 290 hp, gasoline. 95,645 mi reported. Registered in Md. 7 open safety recalls. Unlock full title, salvage, lien & accident history.
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Vehicle identity & specifications
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What a full report checks for VIN 1FMHK7B87CGA71521
A full report searches national title databases (NMVTIS) and licensed history providers for this VIN and shows whatever records are on file — not every vehicle has every record type. The decode, safety recalls and owner complaints above are always free.
Safety recalls 7
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number
NHTSA Campaign #19V435000 · 10/06/2019WHEELS:HUB
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Remedy: Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
NHTSA Campaign #17E048000 · 28/08/2017STRUCTURE:BODY:DOOR
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
NHTSA Campaign #15V171000 · 24/03/2015STEERING
Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
Remedy: Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.
NHTSA Campaign #14E001000 · 06/01/2014STEERING:ELECTRIC POWER ASSIST SYSTEM
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
Remedy: Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charg
NHTSA Campaign #14V286000 · 29/05/2014SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicl…
Remedy: Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters
NHTSA Campaign #21V746000 · 22/09/2021STRUCTURE:BODY:ROOF AND PILLARS
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim owner notification letters informing owners of the safety risk were mailed Feburary 16, 2024. Owner no
NHTSA Campaign #24V031000 · 19/01/2024We'll email you the moment a new safety recall is issued — no spam, unsubscribe any time.
Common problems & what to inspect
Based on 820 owner complaints filed with NHTSA for the 2012 Ford Explorer, here are the most-reported problem areas — and exactly what to check before you buy.
🔍 Steering should be tight and centered — no play, clunks or wandering. Test at low and highway speed; listen for power-steering whine.
🔍 Inspect for rust, fresh undercoating, mismatched paint, uneven panel gaps and any sign of prior collision or frame repair.
🔍 Have a trusted mechanic inspect this system as part of a pre-purchase inspection.
🔍 Confirm all headlights, brake lights, turn signals and reverse lights work, with no moisture inside the housings.
🔍 Have a trusted mechanic inspect this system as part of a pre-purchase inspection.
Pre-purchase checklist
- Match the VIN on the dash, door jamb and title — they must be identical.
- Cold-start the engine; listen for knocks and check for blue or white exhaust smoke.
- Test-drive through all gears at low and highway speed — no slipping, shudder or pulling.
- Confirm every warning light clears at startup (none should stay on).
- Check fluids — oil, coolant, transmission — for level, color and leaks.
- Look underneath for rust, fresh undercoating or signs of collision repair.
- Always get an independent pre-purchase inspection from a trusted mechanic.
Owner complaints 820
Complaints filed with NHTSA by owners of the 2012 Ford Explorer.
STEERING,BACK OVER PREVENTION
The contact owns a 2012 Ford Explorer. The contact stated that while driving approximately 15 MPH, the "Service Power Steering" message was displayed. The contact pulled into a parking lot, turned off and then restarted the vehicle. The failure persisted, and the power steering feature failed to operate as needed. While in reverse, the back over prevention c…
NHTSA ODI #11746616STRUCTURE
Failure of the dealerships to fix recall in timely manner It’s been over two years and parts still unavailable
NHTSA ODI #11745848STRUCTURE
The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part required for the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was unavailable. Th…
NHTSA ODI #11743199STRUCTURE
I received the first recall notice for this defect from Ford Motor Co. in February 2024 and took the vehicle to Sheehy Ford in Ashland, Virginia on August 7, 2025. Sheehy Ford did the required inspection and confirmed that the vehicle had defective windshield rubber molding. The inspection required that the plastic body molding on both sides of the windshiel…
NHTSA ODI #11738521STEERING
The contact owns a 2012 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The failed power steering warning light illuminated. In addition, the steering wheel seized. The vehicle was taken to an independent mechanic, however the failure was not diagnosed. The vehicle was not …
NHTSA ODI #11737559EXTERIOR LIGHTING,BACK OVER PREVENTION
The contact owns a 2012 Ford Explorer. The contact stated that the hazard lights and other surrounding indicator systems were inoperable. Additionally, the rearview camera displayed a blank image while reversing. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was …
NHTSA ODI #11734667STRUCTURE
The contact owns a 2012 Ford Explorer. The contact stated that while driving at an undisclosed speed on the highway, the driver's side A-pillar trim clip became partially detached on the side of the windshield. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was notified of the failure. The contact associated the fa…
NHTSA ODI #11732733STEERING,UNKNOWN OR OTHER
Hi! I brought my car in to the Ford dealership in Lexington, SC to get a recalled A Frame Pillar repaired. They took the part off and didn’t repair it because they didn’t have the parts in. When I called corporate to check on the status of that part, I found out they had marked the recall as “complete” which was not the case. Corporate opened the case again …
NHTSA ODI #11732810+ 812 more complaints on record.





