2020 Mazda CX-9 Grand Touring
JM3TCADY3L0402665
Vehicle history report for the 2020 Mazda CX-9 Grand Touring (VIN JM3TCADY3L0402665). Snowflake white pearl mica, sport utility vehicle (suv)/multi-purpose vehicle (mpv), 2.5L 4-cyl 227 hp, gasoline. 23,699 mi reported. Registered in Fl. 1 open safety recall. Unlock full title, salvage, lien & accid
At a glance
Vehicle identity & specifications
Full vehicle history report
What a full report checks for VIN JM3TCADY3L0402665
A full report searches national title databases (NMVTIS) and licensed history providers for this VIN and shows whatever records are on file — not every vehicle has every record type. The decode, safety recalls and owner complaints above are always free.
Safety recalls 1
SEATS:MID/REAR ASSEMBLY
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Remedy: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
NHTSA Campaign #21V750000 · 27/09/2021We'll email you the moment a new safety recall is issued — no spam, unsubscribe any time.
Common problems & what to inspect
Based on 17 owner complaints filed with NHTSA for the 2020 Mazda CX-9, here are the most-reported problem areas — and exactly what to check before you buy.
🔍 Test every electrical feature: windows, locks, infotainment, charging and all lights. Watch for flickering, dead accessories or warning lights.
🔍 Listen for knocks or ticking, check for leaks and blue/white exhaust smoke, and make sure it doesn't overheat. No check-engine light should be on.
🔍 Check for fuel or battery warnings, hard starts and stalling. On a hybrid/EV, confirm charging and range behave normally.
🔍 Brakes should feel firm and quiet — no grinding, pulsing or pulling. Check for an ABS light and uneven pad/rotor wear.
🔍 Have a trusted mechanic inspect this system as part of a pre-purchase inspection.
🔍 Have a trusted mechanic inspect this system as part of a pre-purchase inspection.
Pre-purchase checklist
- Match the VIN on the dash, door jamb and title — they must be identical.
- Cold-start the engine; listen for knocks and check for blue or white exhaust smoke.
- Test-drive through all gears at low and highway speed — no slipping, shudder or pulling.
- Confirm every warning light clears at startup (none should stay on).
- Check fluids — oil, coolant, transmission — for level, color and leaks.
- Look underneath for rust, fresh undercoating or signs of collision repair.
- Always get an independent pre-purchase inspection from a trusted mechanic.
Owner complaints 17
Complaints filed with NHTSA by owners of the 2020 Mazda CX-9.
FUEL/PROPULSION SYSTEM
Prior to [XXX] The vehicle ran rough and sputter excessively. I took car to local repair shop. Diagnostic equipment determined the fuel injector needed to be replaced. Vehicle ran better but continued to sputter and ride rough on occasion. Prior to [XXX], the vehicle stopped operating properly. The vehicle would not travel faster than 20 mph and sometimes wo…
NHTSA ODI #11741400BACK OVER PREVENTION
Warning signal front camera sensor system malfunction Forward Smart City Brake Support malfunction When this initial happen the steering wheel becomes hard to maneuver than releases The front and back cameras are clear from any debris or obstructions What should I do next?
NHTSA ODI #11724926TIRES
All 4 of my BH255/50R20 XL 109v NOKIAN WR G4 vehicle tires are exhibiting abnormal tread degradation and excessive sidewall cracking. The tire defect includes a circumferential crack along the top of all 4 tires, where the top of the tire's sidewall and tread base meet. Upon tire inspection, the structural integrity and safety of these tires with continued u…
NHTSA ODI #11721291ELECTRICAL SYSTEM,UNKNOWN OR OTHER
The information screen is getting 'spider cracks" spreading across the face and turning opaque making the information unreadable. Mazda is apparently aware of this defect and issued a TSB for earlier models. Dealers were unhelpful and quoted $1000 - $3000 to repair depending on the VIN.
NHTSA ODI #11714995UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
The vehicle will hesitate/stall while driving down the road. The vehicle has done this multiple times and has actually shut off on 2 different occasions while at a stop. on 2 occasions now the vehicle has not wanted to start. I have taken vehicle to Mazda dealership and they can never duplicate it. When they check for any codes, the vehicle computer does not…
NHTSA ODI #11665964ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Vehicle randomly displays "smart brake system malfunction," "forward smart city brake malfunction" and " front radar system malfunction." This has been going on for at least a year. I will be driving on a highway, trying to accelerate and these messages will pop up. I'm not able to accelerate when these messages pop up and I have to turn on my hazard lights …
NHTSA ODI #11662517SERVICE BRAKES
I've had it repaired for over 30+ times. I'm tired of the car not being fixed. The last visit I was told maybe its the way I drive.
NHTSA ODI #11658142POWER TRAIN,ENGINE
The vehicle was overheating and a message came up that power will be reduced. Then it would go away and come up every 3 minutes while driving. I brought it to the service center, we filled it up with coolant and the issue kept coming back this time with a lot of white smoke coming out at vehicle start up. My mechanic said this is a bigger issue most likel…
NHTSA ODI #11654408+ 9 more complaints on record.
