Model year guide

2020 Chevrolet silverado 2500

Recalls, most-reported problems, crash-test ratings, fuel economy and what a 2020 Chevrolet silverado 2500 is worth — from official NHTSA and EPA data. 1 on record.

2020 Chevrolet silverado 2500 — representative photo
Representative photo · via Wikimedia Commons

2020 Chevrolet silverado 2500 at a glance

Safety recalls10
Owner complaints108

Included: that car's specs and build sheet, model-year recall campaigns and a fair price.

2020 Chevrolet silverado 2500 recalls 10

Power Train:automatic Transmission:control Module:software NHTSA Campaign #26V083000 · manufacturer #N252516560 · 12/02/2026

General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.

Fix: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560.…

Power Train:automatic Transmission:fluid/lubricant:valves/valve Body NHTSA Campaign #24V797000 · manufacturer #N242454440 · 24/10/2024

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Fix: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024…

Latches/locks/linkages:tailgate:latch NHTSA Campaign #24V060000 · manufacturer #N232426400 · 01/02/2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer serv…

Tires:temporary/emergency Spare Tire NHTSA Campaign #21V578000 · manufacturer #N212329780 · 29/07/2021

General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.

Fix: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this rec…

Seat Belts:critical Fasteners NHTSA Campaign #20V792000 · manufacturer #N202314670 · 17/12/2020

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

Fix: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service …

Power Train:driveline:driveshaft NHTSA Campaign #20V650000 · manufacturer #N202314870 · 22/10/2020

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.

Fix: GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.

Air Bags:side/window:curtain:inflator NHTSA Campaign #20V446000 · manufacturer #N202305380 · 30/07/2020

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

Fix: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for th…

Latches/locks/linkages:hood:latch NHTSA Campaign #20V324000 · manufacturer #N202306490 · 04/06/2020

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-tre…

Fix: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer s…

Latches/locks/linkages:hood:latch NHTSA Campaign #20V142000 · manufacturer #N192284960 · 12/03/2020

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.

Fix: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.

Seat Belts:pretensioner NHTSA Campaign #19V814000 · manufacturer #N192270600 · 14/11/2019

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.

Fix: GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.

Source: U.S. NHTSA, checked 4 Nov 2026. A campaign covers the model year; to see whether a particular car still needs the repair, check its VIN on NHTSA.gov or ask a franchised dealer.

2020 Chevrolet silverado 2500 common problems

The most-reported problem areas across all 108 owner complaints filed with NHTSA — and what to check before you buy.

Power Train
Drive through every gear: watch for slipping, hard or delayed shifts, and shudder. Check for transmission/driveline leaks and noises.
Service Brakes
Brakes should feel firm and quiet — no grinding, pulsing or pulling. Check for an ABS light and uneven pad/rotor wear.
Electrical System
Test every electrical feature: windows, locks, infotainment, charging and all lights. Watch for flickering, dead accessories or warning lights.
Tires
Check tread depth, the DOT age date, and that all four tires match with even wear. Look for bulges or cracks.
Engine
Listen for knocks or ticking, check for leaks and blue/white exhaust smoke, and make sure it doesn't overheat. No check-engine light should be on.
Steering
Steering should be tight and centered — no play, clunks or wandering. Test at low and highway speed; listen for power-steering whine.

Investigations & service bulletins

NHTSA defect investigations 1

Air Bag Malfunction Closed

On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through 2021 CT4 and CT5 passenger cars, Sierra and Silverado trucks (1500/2500/3500 models), XT4 and MY 2021 E…

NHTSA #PE21010 · Air Bags · opened Apr 2021 · closed Aug 2023

An investigation means NHTSA is examining a possible defect — it is not a recall, and many close without one.

Manufacturer service bulletins 1397

Technical notes the manufacturer sent to dealers about known issues and fixes. Useful to mention to a mechanic — they are not recalls and repairs may not be covered. Showing the 10 most recent of 1397.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

Bulletin PIT5698F · Sep 2026

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

Bulletin PIP4902W · Sep 2026

This document assists GM dealer technicians with diagnosing torque converter concerns to ensure torque converter replacement is necessary. The torque converter part number will be placed on order restriction, and the technician will be asked to follow 25-NA-14…

Bulletin PIP6127A · Aug 2026

This Preliminary information communicates an issue where an aftermarket autostop device or rear taillights is causing a dead battery.

Bulletin PIT6031B · Aug 2026

This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.

Bulletin PIT5680B · Jul 2026

PI to help diagnose A/C concern

Bulletin PIT5099J · Jul 2026

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

Bulletin PIT5509N · Jul 2026

This PI was created to help avoid unnecessary front camera module replacements

Bulletin PIT6473F · Jul 2026

The purpose of this PI is to inform dealer technicians of a normal cab pressure relief valve noise to avoid unnecessary part replacement

Bulletin PIT6532 · Jul 2026

This Preliminary information communicates information on a hydraulic rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made.  The noise is most noticeable in…

Bulletin PIT5544J · Jun 2026

Source: NHTSA Office of Defects Investigation, listed for the SILVERADO 2500 2WD. Model-year data, not specific to one car.

2020 Chevrolet silverado 2500 trims & engines on record

Trims
LTZ
Engines
6.6L 8-cyl

2020 Chevrolet silverado 2500 vehicles on record

Other Chevrolet silverado 2500 model years

2020 Chevrolet silverado 2500 — frequently asked questions

Does the 2020 Chevrolet silverado 2500 have any safety recalls?

NHTSA lists 10 recall campaigns for the 2020 Chevrolet silverado 2500. Whether an individual car still needs a recall repair depends on its VIN — check it on NHTSA.gov or ask a franchised dealer. Recall repairs are done at no charge.

What are the most common problems with the 2020 Chevrolet silverado 2500?

Across all 108 owner complaints filed with NHTSA, the most-reported problem areas are power train, service brakes, electrical system.

Sources: NHTSA (recalls, complaints, crash tests), U.S. EPA (fuel economy). Vehicle data only — CarLogs never shows owner information.