Model year guide

2020 Mercedes-benz CLA-Class

Recalls, most-reported problems, crash-test ratings, fuel economy and what a 2020 Mercedes-benz CLA-Class is worth — from official NHTSA and EPA data. 3 on record.

2020 Mercedes-benz CLA-Class — representative photo
Representative photo · via Wikimedia Commons

2020 Mercedes-benz CLA-Class at a glance

Safety recallsNone
Owner complaints24

Included: that car's specs and build sheet, model-year recall campaigns and a fair price.

2020 Mercedes-benz CLA-Class recalls 0

No NHTSA safety-recall campaigns are on record for the 2020 Mercedes-benz CLA-Class.

Source: U.S. NHTSA, checked 4 Nov 2026. A campaign covers the model year; to see whether a particular car still needs the repair, check its VIN on NHTSA.gov or ask a franchised dealer.

2020 Mercedes-benz CLA-Class common problems

The most-reported problem areas across all 24 owner complaints filed with NHTSA — and what to check before you buy.

Back Over Prevention
Have a trusted mechanic inspect this system as part of a pre-purchase inspection.
Electrical System
Test every electrical feature: windows, locks, infotainment, charging and all lights. Watch for flickering, dead accessories or warning lights.
Engine
Listen for knocks or ticking, check for leaks and blue/white exhaust smoke, and make sure it doesn't overheat. No check-engine light should be on.
Service Brakes
Brakes should feel firm and quiet — no grinding, pulsing or pulling. Check for an ABS light and uneven pad/rotor wear.
Visibility/wiper
Have a trusted mechanic inspect this system as part of a pre-purchase inspection.
Hydraulic
Have a trusted mechanic inspect this system as part of a pre-purchase inspection.

Investigations & service bulletins

Manufacturer service bulletins 321

Technical notes the manufacturer sent to dealers about known issues and fixes. Useful to mention to a mechanic — they are not recalls and repairs may not be covered. Showing the 10 most recent of 321.

Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see attached video. If necessary, apply lubricant to the sleeves.

Bulletin LI46.10-P-080896 · Steering · Sep 2026

Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while brakin…

Bulletin LI42.10-P-078779 · Service Brakes · Sep 2026

Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new station change request is triggered, a temporary glitch is causing the Head Unit…

Bulletin LI82.60-P-080383 · Electrical System · Sep 2026

Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis workin…

Bulletin LI82.62-P-078631 · Structure · Sep 2026

Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy The intent of this document is to reduce noise from high performance AMG brakes. AMG brakes are designed for performance…

Bulletin LI42.10-P-063502 · Service Brakes · Sep 2026

Complaint Intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situations. May be most noticeable when transitioning from a coasting condition to accelerator pedal application. May occur in…

Bulletin LI 27.10-P-080851 · Power Train · Aug 2026

Complaint Temporary no start condition with check engine light and multiple warning messages. When performing a quick test, the following fault code is stored in Y3/14 ‑ Transmission control for 8‑speed dual‑clutch transmission (DKG): P24F100 The wake‑up line…

Bulletin LI27.19-P-080869 · Electrical System · Aug 2026

Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so th…

Bulletin LI72.20-P-075746 · Electrical System, Structure · Aug 2026

Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the warranty coverage for the Diagnostic Module for Tank Leakage Det…

Bulletin CL - Tank Leak Detection · Fuel/propulsion System · Aug 2026

Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics. Cause Various root causes Remedy See attached diagn…

Bulletin LI54.65-P-080132 · Electrical System · Aug 2026

Source: NHTSA Office of Defects Investigation, listed for the CLA-CLASS FWD. Model-year data, not specific to one car.

2020 Mercedes-benz CLA-Class trims & engines on record

Trims
CLA250
Engines
2.0L 4-cyl 221 hp

2020 Mercedes-benz CLA-Class vehicles on record

Other Mercedes-benz CLA-Class model years

2020 Mercedes-benz CLA-Class — frequently asked questions

Does the 2020 Mercedes-benz CLA-Class have any safety recalls?

NHTSA lists no safety-recall campaigns for the 2020 Mercedes-benz CLA-Class. Whether an individual car still needs a recall repair depends on its VIN — check it on NHTSA.gov or ask a franchised dealer. Recall repairs are done at no charge.

What are the most common problems with the 2020 Mercedes-benz CLA-Class?

Across all 24 owner complaints filed with NHTSA, the most-reported problem areas are back over prevention, electrical system, engine.

Sources: NHTSA (recalls, complaints, crash tests), U.S. EPA (fuel economy). Vehicle data only — CarLogs never shows owner information.