Model year guide

2020 RAM promaster city

Recalls, most-reported problems, crash-test ratings, fuel economy and what a 2020 RAM promaster city is worth — from official NHTSA and EPA data. 4 on record.

2020 RAM promaster city — representative photo
Representative photo · via Wikimedia Commons

2020 RAM promaster city at a glance

Safety recalls2
Owner complaints1
Combined24 mpg

Included: that car's specs and build sheet, model-year recall campaigns and a fair price.

2020 RAM promaster city recalls 2

Exterior Lighting:turn Signal NHTSA Campaign #21V728000 · manufacturer #Y71 · 21/09/2021

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Fix: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module NHTSA Campaign #21V147000 · manufacturer #Y11 · 09/03/2021

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.

Fix: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

Source: U.S. NHTSA, checked 4 Nov 2026. A campaign covers the model year; to see whether a particular car still needs the repair, check its VIN on NHTSA.gov or ask a franchised dealer.

2020 RAM promaster city common problems

The most-reported problem areas across all 1 owner complaint filed with NHTSA — and what to check before you buy.

Structure
Inspect for rust, fresh undercoating, mismatched paint, uneven panel gaps and any sign of prior collision or frame repair.

2020 RAM promaster city MPG & running costs

Combined24 mpg
City21 mpg
Highway28 mpg
Est. annual fuel cost$2,800
EPA size classSpecial Purpose Vehicle 2WD
TransmissionAutomatic 9-spd
5-yr fuel cost vs average new car$2,000 more

Source: U.S. EPA / DOE fueleconomy.gov.

Estimated 5-year cost to own

A rough guide to what running a 2020 RAM promaster city costs over five years and 75,000 miles.

Fuel (5 yrs)$14,000
Fuel only$14,000
Per mile$0.19

How this is estimated: fuel is the U.S. EPA annual cost at 15,000 miles a year. There aren't enough comparable listings to estimate depreciation for this model, so it is left out. Not included: insurance, maintenance, repairs, taxes, registration and finance costs. Treat it as a comparison guide, not a quote.

Dimensions & weight

Length
187.8 in
Width
72.0 in
Height
74.0 in
Wheelbase
121.3 in
Curb weight
3,549–3,699 lb
Front track
59.4 in
Rear track
60.2 in

Manufacturer-reported figures for the 2020 RAM promaster city — ranges cover the 2 body / drivetrain versions on record. Source: Transport Canada vehicle specifications via NHTSA.

Investigations & service bulletins

Manufacturer service bulletins 53

Technical notes the manufacturer sent to dealers about known issues and fixes. Useful to mention to a mechanic — they are not recalls and repairs may not be covered. Showing the 10 most recent of 53.

Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

Bulletin S2508000102 · Electrical System · Nov 2025

948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.

Bulletin 21-040-25 · Power Train · Oct 2025

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

Bulletin 02-002-25 REV. A · Suspension · Sep 2025

"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "

Bulletin 02-002-25 · Suspension · May 2025

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Bulletin S1408000384 · Electrical System · Jan 2024

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

Bulletin 9100229 · Suspension · Sep 2023

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair…

Bulletin 9100226 · Electrical System · Sep 2023

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair…

Bulletin 9100226 · Electrical System · Sep 2023

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

Bulletin 93023 · Equipment · Aug 2023

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

Bulletin 93120 · Equipment · Aug 2023

Source: NHTSA Office of Defects Investigation, listed for the PROMASTER CITY FWD. Model-year data, not specific to one car.

Canadian recalls 2

Transport Canada recall campaigns for the 2020 RAM promaster city. Relevant if the car was first sold in, or imported from, Canada.

Label

Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: Thi…

Transport Canada #2024548 · Aug 2024

Lights And Instruments

Issue: On certain vehicles, the turn signal indicator does not flash quickly to indicate when a turn signal bulb is not working. Canadian regulations require a change in the flash rate of the turn signal indicator when a turn signal bulb stops working. Safety Risk: This problem could cause a driver to be unaware that the turn signals are not working. Turn signals that do not wo…

Transport Canada #2021577 · Sep 2021

Source: Transport Canada Motor Vehicle Safety Recalls Database.

2020 RAM promaster city trims & engines on record

Trims
SLT · ST
Engines
2.4L 4-cyl 178 hp

2020 RAM promaster city vehicles on record

Other RAM promaster city model years

2020 RAM promaster city — frequently asked questions

Does the 2020 RAM promaster city have any safety recalls?

NHTSA lists 2 recall campaigns for the 2020 RAM promaster city. Whether an individual car still needs a recall repair depends on its VIN — check it on NHTSA.gov or ask a franchised dealer. Recall repairs are done at no charge.

What are the most common problems with the 2020 RAM promaster city?

Across all 1 owner complaint filed with NHTSA, the most-reported problem areas are structure.

What gas mileage does the 2020 RAM promaster city get?

The 2020 RAM promaster city has a U.S. EPA estimate of 24 mpg combined (21 city / 28 highway).

Sources: NHTSA (recalls, complaints, crash tests), U.S. EPA (fuel economy). Vehicle data only — CarLogs never shows owner information.