Model year guide

2023 RAM Promaster

Recalls, most-reported problems, crash-test ratings, fuel economy and what a 2023 RAM Promaster is worth — from official NHTSA and EPA data. 2 on record.

2023 RAM Promaster — representative photo
Representative photo

2023 RAM Promaster at a glance

Safety recalls6
Owner complaints94

Included: that car's specs and build sheet, model-year recall campaigns and a fair price.

2023 RAM Promaster recalls 6

Steering:electric Power Assist System NHTSA Campaign #26V621000 · manufacturer #92D · 29/09/2026

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.

Fix: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. O…

Equipment Adaptive/mobility:wheelchair Restraints/securement:latch/anchor: NHTSA Campaign #25V876000 · 17/12/2025

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing t…

Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Engine And Engine Cooling:cooling System:radiator Assembly NHTSA Campaign #25V720000 · manufacturer #67C, B3C, C9C · 23/10/2025

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were …

Back Over Prevention: Sensing System: Camera NHTSA Campaign #24V436000 · manufacturer #66B, 79B · 13/06/2024

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…

Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Structure:body:door NHTSA Campaign #24V416000 · manufacturer #53B · 06/06/2024

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

Fix: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

Seat Belts:front:buckle Assembly NHTSA Campaign #24V129000 · manufacturer #02B · 22/02/2024

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Fix: Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.

Source: U.S. NHTSA, checked 4 Nov 2026. A campaign covers the model year; to see whether a particular car still needs the repair, check its VIN on NHTSA.gov or ask a franchised dealer.

2023 RAM Promaster common problems

The most-reported problem areas across all 94 owner complaints filed with NHTSA — and what to check before you buy.

Steering
Steering should be tight and centered — no play, clunks or wandering. Test at low and highway speed; listen for power-steering whine.
Electrical System
Test every electrical feature: windows, locks, infotainment, charging and all lights. Watch for flickering, dead accessories or warning lights.
Engine And Engine Cooling
Check coolant level and color, look for leaks, and confirm the engine reaches normal temperature without overheating.
Engine
Listen for knocks or ticking, check for leaks and blue/white exhaust smoke, and make sure it doesn't overheat. No check-engine light should be on.
Forward Collision Avoidance
Have a trusted mechanic inspect this system as part of a pre-purchase inspection.
Fuel/propulsion System
Check for fuel or battery warnings, hard starts and stalling. On a hybrid/EV, confirm charging and range behave normally.

Dimensions & weight

Length
187.8–250.4 in
Width
72.0–80.3 in
Height
74.0–99.2 in
Wheelbase
118.1–159.1 in
Curb weight
3,549–5,060 lb
Front track
59.4–71.3 in
Rear track
60.2–70.5 in

Manufacturer-reported figures for the 2023 RAM Promaster — ranges cover the 14 body / drivetrain versions on record. Source: Transport Canada vehicle specifications via NHTSA.

Investigations & service bulletins

NHTSA defect investigations 1

Loss of Power Steering Assist Open

The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially…

NHTSA #PE26002 · Steering, Electrical System · opened Mar 2026

An investigation means NHTSA is examining a possible defect — it is not a recall, and many close without one.

Manufacturer service bulletins 164

Technical notes the manufacturer sent to dealers about known issues and fixes. Useful to mention to a mechanic — they are not recalls and repairs may not be covered. Showing the 10 most recent of 164.

WIRING - JUMPER

Bulletin 114727 · Steering, Electrical System · Sep 2026

WIRING - JUMPER

Bulletin 114728 · Steering, Electrical System · Sep 2026

WIRING - BODY LEFT and WIRING - CHASSIS

Bulletin 114731 · Steering, Electrical System · Sep 2026

WIRING - BODY LEFT and WIRING - CHASSIS

Bulletin 114732 · Steering, Electrical System · Sep 2026

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

Bulletin S268A000014 · Electrical System · Jun 2026

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

Bulletin S1623000028 Rev. K · Electrical System, Structure · Jun 2026

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

Bulletin S1623000028 REV.J · Structure · Jun 2026

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

Bulletin S1623000028 REV.I · Electrical System, Structure · May 2026

New Key Will Not Program, 0x22 Scan Tool Error

Bulletin S2408000018 REV.B · Electrical System · May 2026

SENSOR – KNOCK

Bulletin 111834 · Electrical System · May 2026

Source: NHTSA Office of Defects Investigation, listed for the PROMASTER FWD. Model-year data, not specific to one car.

Canadian recalls 7

Transport Canada recall campaigns for the 2023 RAM Promaster. Relevant if the car was first sold in, or imported from, Canada.

Steering

Issue: On certain vehicles, water could enter the electric power steering (EPS) system. As a result, the wiring harness for the EPS system could corrode. If this happens, there could be a sudden loss of power steering assist. Safety Risk: A loss of power steering assist can cause a sudden increase in steering effort, especially at low speeds, and increase the risk of a crash. C…

Transport Canada #2026465 · Sep 2026

Engine

Issue: On certain vehicles, the wiring for the 400 W radiator cooling fan module may not have proper circuit protection. Additionally, the bearing for the fan could fail. If this happens, the wiring could overheat and melt before the fuse blows. Safety Risk: Wiring that overheats and melts could create the risk of a fire. Corrective Actions: FCA Canada will notify owners in wri…

Transport Canada #2025578 · Oct 2025

Visual System

Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This coul…

Transport Canada #2025273 · May 2025

Label

Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: Thi…

Transport Canada #2024548 · Aug 2024

Visual System

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Note: For the Grand Cherokee model, this recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models. Safety Risk: A rearview camer…

Transport Canada #2024338 · Jun 2024

Structure

Issue: On certain vehicles, the passenger-side sliding door may be missing a support beam. In a crash, this could reduce the door's strength. Additionally, the tire and loading information label may not list the correct seating capacity. Safety Risk: A door structure that isn't strong enough could increase the risk of injuries in a crash. Corrective Actions: FCA Canada will not…

Transport Canada #2024327 · Jun 2024

Source: Transport Canada Motor Vehicle Safety Recalls Database.

2023 RAM Promaster vehicles on record

Other RAM Promaster model years

2023 RAM Promaster — frequently asked questions

Does the 2023 RAM Promaster have any safety recalls?

NHTSA lists 6 recall campaigns for the 2023 RAM Promaster. Whether an individual car still needs a recall repair depends on its VIN — check it on NHTSA.gov or ask a franchised dealer. Recall repairs are done at no charge.

What are the most common problems with the 2023 RAM Promaster?

Across all 94 owner complaints filed with NHTSA, the most-reported problem areas are steering, electrical system, engine and engine cooling.

Sources: NHTSA (recalls, complaints, crash tests), U.S. EPA (fuel economy). Vehicle data only — CarLogs never shows owner information.