Model year guide

2020 Toyota highlander hybrid

Recalls, most-reported problems, crash-test ratings, fuel economy and what a 2020 Toyota highlander hybrid is worth — from official NHTSA and EPA data. 55 on record.

2020 Toyota highlander hybrid — representative photo
Representative photo · via Wikimedia Commons

2020 Toyota highlander hybrid at a glance

Safety recalls4
Owner complaints9
Overall safety5 / 5 ★
Combined36 mpg

Included: that car's specs and build sheet, model-year recall campaigns and a fair price.

2020 Toyota highlander hybrid recalls 4

Air Bags:sensor:occupant Classification NHTSA Campaign #23V865000 · manufacturer #23TA15, 23LA03 · 20/12/2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deployi…

Fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may con…

Structure:body:bumpers NHTSA Campaign #23V720000 · manufacturer #23TB12 / 23TA12 · 26/10/2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

Fix: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

Electronic Stability Control (esc):control Module:software NHTSA Campaign #22V239000 · manufacturer #22TA03, 22LA01 · 13/04/2022

Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As s…

Fix: Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.

Seats NHTSA Campaign #20V633000 · manufacturer #20TB14 / 20TA14 · 14/10/2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.

Fix: Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.

Source: U.S. NHTSA, checked 4 Nov 2026. A campaign covers the model year; to see whether a particular car still needs the repair, check its VIN on NHTSA.gov or ask a franchised dealer.

2020 Toyota highlander hybrid common problems

The most-reported problem areas across all 9 owner complaints filed with NHTSA — and what to check before you buy.

Air Bags
Confirm the airbag light turns on then off at startup — if it stays lit there's a fault (costly, and a safety risk). Check for signs of prior deployment.
Service Brakes
Brakes should feel firm and quiet — no grinding, pulsing or pulling. Check for an ABS light and uneven pad/rotor wear.
Structure
Inspect for rust, fresh undercoating, mismatched paint, uneven panel gaps and any sign of prior collision or frame repair.
Hydraulic
Have a trusted mechanic inspect this system as part of a pre-purchase inspection.
Visibility
Test wipers, washers, defrosters and all mirrors. Check the windshield for cracks and any camera/sensor for fogging or faults.
Tires
Check tread depth, the DOT age date, and that all four tires match with even wear. Look for bulges or cracks.

2020 Toyota highlander hybrid safety ratings

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Frontal — driver★★★★★
Frontal — passenger★★★★★
Side — front seat★★★★★
Side — rear seat★★★★★
Side pole★★★★★

Rollover risk: 16.4% — NHTSA's estimated chance of rollover in a single-vehicle crash (dynamic test: no tip).

Source: NHTSA 5-Star Safety Ratings (NCAP), tested as the 2020 Toyota HIGHLANDER HYBRID SUV AWD. Ratings can differ by body style and drivetrain.

2020 Toyota highlander hybrid MPG & running costs

Combined36 mpg
City36 mpg
Highway35 mpg
Est. annual fuel cost$1,850
EPA size classSmall Sport Utility Vehicle 2WD
TransmissionAutomatic (AV-S6)
Engine start-stopYes
5-yr fuel cost vs average new car$2,750 less

Source: U.S. EPA / DOE fueleconomy.gov.

Estimated 5-year cost to own

A rough guide to what running a 2020 Toyota highlander hybrid costs over five years and 75,000 miles.

Fuel (5 yrs)$9,250
Fuel only$9,250
Per mile$0.12

How this is estimated: fuel is the U.S. EPA annual cost at 15,000 miles a year. There aren't enough comparable listings to estimate depreciation for this model, so it is left out. Not included: insurance, maintenance, repairs, taxes, registration and finance costs. Treat it as a comparison guide, not a quote.

Investigations & service bulletins

NHTSA defect investigations 1

Pedestrian alert sounds Closed

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that…

NHTSA #DP22005 · Electrical System · opened Jan 2023 · closed Aug 2023

An investigation means NHTSA is examining a possible defect — it is not a recall, and many close without one.

Manufacturer service bulletins 140

Technical notes the manufacturer sent to dealers about known issues and fixes. Useful to mention to a mechanic — they are not recalls and repairs may not be covered. Showing the 10 most recent of 140.

OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.

Bulletin T-SB-0110-20 Rev2 · Engine · Aug 2026

Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Sh…

Bulletin 24TE04 · Engine · Aug 2026

Some 2020 – 2026 model year Highlander and Highlander Hybrid vehicles may exhibit a water leak from the roof rack attachment clips. This may be caused by the sealant in the roof channel obstructing the proper seating position for the clip gasket.

Bulletin T-SB-0040-24 Rev1 · Structure · Jun 2026

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing ext…

Bulletin 22TE09 · Electrical System · May 2026

Some 2020 – 2024 model year Highlander and Highlander Hybrid vehicles may exhibit a condition in which the air conditioner does not cool due to a leak and/or corrosion in the rear underbody air conditioner tube and accessory assembly. The anti-corrosion materi…

Bulletin T-SB-0021-26 · Electrical System · Mar 2026

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

Bulletin T-SB-0104-21 Rev2 · Engine · Feb 2026

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

Bulletin T-SB-0106-22 Rev2 · Electrical System · Jan 2026

Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

Bulletin T-SB-0001-26 · Electrical System · Jan 2026

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to p…

Bulletin T-SB-0055-24 Rev2 · Jan 2026

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing ext…

Bulletin 22TE09 · Electrical System · Jan 2026

Source: NHTSA Office of Defects Investigation, listed for the HIGHLANDER HYBRID FWD. Model-year data, not specific to one car.

Canadian recalls 4

Transport Canada recall campaigns for the 2020 Toyota highlander hybrid. Relevant if the car was first sold in, or imported from, Canada.

Airbag

Issue: On certain vehicles, a sensor for the occupant classification system (OCS) may not have been manufactured properly. As a result, the sensor could short circuit and cause the airbag system to turn off the passenger-front airbag even when a passenger is seated. Note: This problem would cause a warning message to display on the instrument panel and the airbag indicator ligh…

Transport Canada #2023684 · Dec 2023

Structure

Issue: On certain vehicles, the front lower bumper cover may not be attached properly. As a result, if there is a minor impact to the front bumper, the lower bumper cover, engine under cover, and the fender liners could separate from the vehicle while driving. Safety Risk: Parts that detach from the vehicle could create a road hazard for others and increase the risk of a crash.…

Transport Canada #2023574 · Oct 2023

Brakes

Issue: Under certain conditions, the vehicle stability control (VSC) system may not switch on when the ignition is restarted. This can happen if the driver manually turns off the VSC, depresses the brake pedal, and then turns off and restarts the vehicle while continuously depressing the brake pedal. Canadian regulations require the stability control system to be active each ti…

Transport Canada #2022179 · Apr 2022

Airbag

Issue: On certain vehicles, one or both of the front seats may have an incorrect trim cover installed. This could prevent the front seat-mounted side airbags from inflating properly in a crash. Safety Risk: An airbag that does not work properly could increase the risk of injury in a crash. Corrective Actions: Toyota will notify owners by mail and instruct you to take your vehic…

Transport Canada #2020480 · Oct 2020

Source: Transport Canada Motor Vehicle Safety Recalls Database.

About the Toyota highlander hybrid

The Toyota Highlander , also known as the Toyota Kluger in some markets, is a mid-size crossover SUV with three-row seating produced by Toyota since 2000.

From Wikipedia, licensed CC BY-SA 4.0. Describes the model line in general, not this model year specifically.

2020 Toyota highlander hybrid trims & engines on record

Trims
LE
Engines
2.5L 4-cyl 185 hp

2020 Toyota highlander hybrid vehicles on record

Other Toyota highlander hybrid model years

2020 Toyota highlander hybrid — frequently asked questions

Does the 2020 Toyota highlander hybrid have any safety recalls?

NHTSA lists 4 recall campaigns for the 2020 Toyota highlander hybrid. Whether an individual car still needs a recall repair depends on its VIN — check it on NHTSA.gov or ask a franchised dealer. Recall repairs are done at no charge.

What are the most common problems with the 2020 Toyota highlander hybrid?

Across all 9 owner complaints filed with NHTSA, the most-reported problem areas are air bags, service brakes, structure.

What is the 2020 Toyota highlander hybrid safety rating?

NHTSA gives the 2020 Toyota highlander hybrid an overall crash-test rating of 5 out of 5 stars (frontal 4★, side 5★, rollover 4★).

What gas mileage does the 2020 Toyota highlander hybrid get?

The 2020 Toyota highlander hybrid has a U.S. EPA estimate of 36 mpg combined (36 city / 35 highway).

Sources: NHTSA (recalls, complaints, crash tests), U.S. EPA (fuel economy). Vehicle data only — CarLogs never shows owner information.